Terms and Conditions for Use of Spectrum Marketing's Online Conference Centre
1. Rooms are allocated on a first come, first served basis.
2. Since Spectrum Marketing Pty Ltd has no effective control over the servers on
which the applicable software is located or Internet availability for users, no guarantee
or warranty is given that rooms shall be available at the requested or allocated
times and no liability of any kind will be accepted by Spectrum Marketing Pty Ltd
for any technical failure or unavailability or any consequences of such failure or
unavailability
3. Users agree to appoint at least one moderator for each session who accepts responsibility
for ensuring that the session is conducted to an acceptable standard of conduct by
all of the participants. This includes the use of any multi-media materials.
4. Because it has no effective control over content presented via these resources,
Spectrum Marketing Pty Ltd accepts no liability or responsibility for the content
presented or for any consequences of use of any content.
5. Moderators agree to study and apply the instructions set out in the Manual available on this web site.
6. Users agree to begin and finish sessions at the nominated starting and finishing
times. An interval of 15 minutes will be allocated between bookings for an orderly
changeover between sessions.
7. Failure to comply with these terms and conditions may result in future bookings
being declined or cancelled. |
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Here's where you log into our LIVE online Conference and Training Centre.
| System Requirements |
Minimum
|
Recommended
|
| Microprocessor |
Pentium
III® or compatible
|
Pentium
III® or compatible
|
| Memory |
64
MB of RAM
|
128
MB of RAM
|
| Operating System |
Windows
98SE or higher
|
Windows
XP
|
| Screen Resolution |
800
x 600
|
1024
x 768
|
| Internet Connection |
20
Kbps Dial-Up
|
Broadband
Cable or ADSL
|
| Hard Drive Space |
1
MB
|
2
MB
|
Its
as easy as 1, 2, 3
Step 1 Disable any
virus protection you need to download and install a safe browser plug-in (automatic).
You can enable it again after the call. The plug-in is guaranteed virus-free.
Step 2 Click the button below to enter the Conference & Training room
where your sessions is being held (the default room is 1 unless otherwise notified).
A dialogue box will ask if you want to Open or Save the browser plug-in
you need to take part in the session. Choose OPEN. (It takes less than 2 minutes
to download and install automatically.)
Step 3 Enter your first and last names in the dialogue box that appears
once loaded.
Check that the chat room selected is Spectrum Marketing # (room number).
Click OK and you're in! (No password is required for free training sessions.)
If you encounter problems, see
below for troubleshooting tips. |
Troubleshooting
Tips

The technology involved in these live conference calls is very reliable, but
sometimes people have problems logging into the room, hearing sound, or staying connected.
Here's a short list of problems that sometimes occur and suggested action to take
to overcome them.

Important Please understand that if other people in the room are having
no difficulty hearing sound or staying connected, the problem is not with
the conference call technology. It's closer to home either with your computer or
your Internet connection.

| Problem |
Possible
Cause |
Suggested
Action |
Can't log into room
Remember:
this software will not run on Macs |
Server down |
Sorry try again later |
| Firewall block |
Set to allow the program to
run. |
| Virus protection |
Disable virus protection |
| Pop-up blocker |
Disable pop-up blocker |
| Unknown |
Reboot in safe mode (reboot
and press F5 or F8). This disables some resources that may be interfering with the
browser plug-in. |
| No sound |
No sound card |
Sorry hardware required |
| No speakers |
Get some speakers and microphone,
or headset with microphone, plug in and switch ON. |
| Speakers off |
Turn speakers ON and set volume
controls. |
| Unknown |
Try rebooting your computer. |
| Sound lags or breaks up, or
you keep losing connection |
Software conflict |
Turn off Eudora and Adobe
Acrobat® Reader if they're running. (These are known to interfere with sound
on some PCs.) |
| Reboot in safe mode (reboot
and press F5 or F8). This disables some resources that may be interfering with the
browser plug-in. |
| Slow Internet connection |
You may be on a slow dial-up
connection or too far from the nearest telephone exchange. Sorry. |
|
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